NEWS & RELEASE

September 3, 2010

Debug Process

Hi everyone,

We’ve received reports about new texture submissions have no image and it says submitted on 30 Nov 1999. Another problem is the purchased/grabbed outfit codes continue to shows up yellow in the Wardrobe. Please give us some time to sort out this problem, we will release more news when we have update about the fix. Relax and have some bacon. :)



Blessing,
UVD blogmother


September 1, 2010

We're BACK!

Thank you for your patience while we implemented the upgrades and finished final testing. If you encounter any errors while accessing the site, please send an email to support and we will look into it right away.

The happy updates:

Designers, please take some time to get used to the new "My UVTStyle" editing system, and be sure to read the short instruction on the page. The change might cause some inconvenience in editing, but it must be done to eliminate the possible errors that occur when a user buy/grabs your entries while you're editing them. We hope you enjoy the updates we've made.

Blessing,
UVD blogmother


August 31, 2010

Scheduled Website Down Time For Update

Hi everyone,

On September 1st, the website will be down at 12PM PDT (1900 GMT) for between 6 and 12 hours to perform update. When we are back, you will notice some changes on the site layout and some new wee buttons to click (wewt!). This might not seems to be major change, but oh believe me the background changes are bloody huge!

We understand that some users might not comfortable with changes, but they are significant to avoid some bugs from happening again. For all users that have/are going to send in report about any error, be assured that all your emails are collected and being reviewed to catch all the bugs, and will be fixed slowly when we have stop the causes. Some of you might have waited for long time but understand in the process of investigating the cause of the bug, one email we received often not contain all the information we need. We have to put the similar cases together to look deep into it. We thank you beforehand for all your patience.

Back to the scheduled down time news, if you need to withdraw your UVD unused balance into your UV account, please do it before the down time. And for users who want to deposit, I suggest you to wait after we finish the update to avoid possible problem from happening.

Well then we will see you again in couple hours!

Blessing,
UVD blogmother


July 4, 2010

System Maintenance Status & Update

Hi everyone,

We've upgraded our server again to provide a faster respond on the website before we get to add more new feature in our service. Following are what we're dealing:

Fixed Problem:

Problem that we still looking into:

As we're connecting the dots from the support mails, with the limited access we're looking to to rid the problem first before stepping in the solution. We understand your frustration to have all the problem fixed, and we thank you for your patience.

Blessing,
UVD blogmother


June 6, 2010

>> Alert for Designers <<

Hello everyone,

A recent grievance was brought to our attention which has forced us to take necessary action. We understand the designer's need to protect their works when it gets pirated, hence we invented the Ban & Remove tools in the Advance Option. However, a mass pinkification was made recently and resulted in a continuation of the pinkified paranoia. This not only creates a big grievance to the customers, but UVD as whole. The violator/designer decided to sell their personal texture codes to users, and mass pinkified them for whatever reason they saw fit. No refund was guaranteed for the customers who didn't meet certain behavior expectations from the violator/designer. This is a blatant fraud and a direct violation on UVD General Rules. This action has resulted in the violator/designer's UVD membership being suspended for an undisclosed period of time.

When designers selling their personal code and handing it out to customers directly, for which payment is done directly to the designer's Utherverse account. There is no record in UVD, therefore customers are totally without protection from us. If you are a victim of event that happen outside our system, then there will be no valid proof you can provide UVD to out the fraud designer. We created this system and policy for reasons, so as to ensure your protection. It is the customer's choice to do the transaction within the system or to put yourself in a more vulnerable position.

We were able to identify the first violator/designer and take the necessary action because we received the proof firsthand from the bulletins of the violator/designer themselves. However we do not have records of their customers, therefore we can't guarantee that you will get your rays back if you're one of their victims. Not only for the customer, let this also be the lesson for the designer to not violate the General Rules. Your actions will not only hurt other designer's reputation, you will also lose your UVD membership.

Another issue we want to bring up here is about texture removal of grabbed (free) items by designers from user's Style Wardrobe, to be put on sale. This is also a violation on our General Rules, in which we forbid you to use the Advance Option for the sale benefit. You are only allowed to use this tool for protecting your texture from being violated! If any of you are victim of this kind of event, DO NOT DELETE THE PINKIFIED ITEM FROM YOUR WARDROBE! Send us a report about this, we will investigate to prosecute the violators/designers. We're waiting for you in Support.

Blessing,
UVD blogmother


May 25, 2010

Maintenance Update

Hi everyone,

We've finished the major maintenance on the website. We've seen this fix both login/logout issue and catalogue shopping-related issues (grabbing and buying). You need to clear your cookie from your browser to be able to access the website without error. If you do still encounter error after clear the cookies, please send us support ticket.

Blessing,
UVD blogmother


May 23, 2010

Server Maintenance Downtime

Hi everyone,

As you're all aware, the server load has been very heavy since the recent upgrades, and we've experienced some glitches as a result. We've had some instances of codes not getting generated, and today we noticed that the sales page is not displaying correctly. It's not always getting all the data and will default to "Refunded" if the server hiccups when the page is loading. Dont't panic if you see this, we've checked the transaction records and all the data is still there, the query just isn't completing before the page displays.

So, tonight's the night for server maintenance to speed things up and scare the hiccups away! We'll be pulling down the server at 10 p.m. PDT.

When the maintenance is done, we're expecting the website (especially the catalogue browsing) will run fast again. We hope to have everything finished within a few hours after the down time.

Blessing,
UVD blogmother


May 14, 2010

UVTStyle Catalogue Sale Tools Official Release!

We know everyone has been holding their breath for this release. Thank you for all the testers who have been helping us catch the scary bugs, and inputs to navigate the site better. NOW it's time for everyone have a fair access to them!

Along with the release on sale tools, We've open free access for all UVDeviant members to browse the UVTStyle Catalogue and My Style Wardrobe, as maximum exposure to the catalogue items. 5 rays subscription only applied if you choose to use UVTexture service. To activate the sale tools, you need only to set up a price in My UVTStyle. An additional tag 10% on your sales will automatically applied. You can find the complete information about UVDeviant service fees on our FAQ.


What are you waiting for? Start to learn how to make custom texture now!



Sale Tools Instructions for Designers:
UVDeviant reserves the right to change or amend the Sale System and Refund Policy at any time.

We hope that the Shopping System will give you more flexibility in handling your sales. For complete instruction for both buyers and retailers, please read the Shopping System & Refund Policy here.

Last but important: Do you like UVDeviant? Show us some love with our Profile Goodies. Yes they are BACK! Different size of banners and stamps courtesy of Utherverse are available for your choice. Perv 'em now!

UVDeviant commit to always strive for improvement, for your better virtual life experience. We humbly apologize if any part of our development process have cause discomfort for you.

Blessing,
UVD blogmother


May 14, 2010

UVTStyle Catalogue & Styles Wardrobe in Maintenance

In anticipation for the traffic on UVTStyle Catalogue when sale tools released, we need to work out some kinks first to ensure the smoothness of the sales process. We don't want you to lose your customer with the refund requests because of the bugs we have in our system.

The bugs we've sorted out:
As we're still in maintenance, if you encounter any error in navigating our website, please be patience.

We received reports about the bought/grabbed textures show as grey in world. This is inworld rendering problem and it is out of our hand. If it cause you discomfort in shopping texture without able to try it properly within the Refund Policy time, we suggest you to only shop with designers you already know/trust, or don't buy anything until the rendering issue fixed.

Blessing,
UVD blogmother


May 9, 2010

UVTStyle Catalogue Shopping System (Beta), and Refund Policy

For all UVD subscribers, you now get to shop avatar texture with UVTStyle Catalogue Shopping System (Beta). You can find some sale items from our tester designers.

To get start, you browse the catalogue and buy the item like how you "grab". If you do not have sufficient funds in your UVD Unused Balance, you will be asked to deposit rays into your UVD Unused Balance. You can do it by sending rays to UVDeviant Utherverse Profile. All automated transactions will happen inside the UVD system thus you need to have sufficient funds for the transaction. You can see your UVD balance in Account Option. From the same page, you will find your UVD Transaction History. If you encounter any problem in the purchasing process, please send us support email.

To be fair to both the customer and the retailer, we are introducing Refund Policy.

Instructions for Shoppers:

UVDeviant reserves the right to change or amend the Sale System and Refund Policy at any time.

Instruction for designers will be released along with the sales ability for everyone. In meanwhile, the practice of "Pay or Pink" is still prohibited in the current "grab" system.

Blessing,
UVD blogmother


May 9, 2010

More Testers Needed (CLOSED)

We need 10 more testers to help us try out the sale tools and let us know if you spot anything wrong in the statistic. We will leave you no instruction on how to use the tools and we want your honest opinion if you find the navigation easy or difficult to use. Please send us email from support to sign up. We are waiting for you.

Blessing,
UVD blogmother


May 8, 2010

Shopping System: Final Testing

Designer, if you see there are items in catalogue are put on sales right now, do not confuse to find your sale tools yet. We are in final stage on testing now, and having 2 awesome designers who are willing to help us so we can supervise the payment system if it works the way it is. As soon as it's ready, we will make public announcement and publish the sale tools for everyone to use.

We have received reports about some designers are using the catalogue for "pay or pink". "Grab" in the catalogue is made for free item, and we are working on the sale tools for you now. If you keep abuse your advance option, you will not granted the sale tools when it's released. And you will be banned from using our services.

Blessing,
UVD blogmother


May 6, 2010

Un-Pinkified Progress

We understand that the recent mass pinkified event have upset a lot of users - especially the RLC old timer who use the very first version of UVTexSync. This reorganizing needed to be done so you will not encounter any problem to use the "orphan" textures when our development reach to a certain point. Before you go ahead and delete all of your pinked wardrobe, please read the following information.

As the "orphans" identified, the textures are coming back slowly. We realize that skin has personal value to users, thus we put it as priority. So far we have identify the following:
These skins have assigned as community textures will be shared like Vanessa Skin and RealSkin. There are also some designed textures found back its owner, and some have been "grandfathered". Thank you for all the support email to help us spot this textures.

We are going to continue to report the unpinkified progress here. If you can help identify the other "orphans", we will be waiting for your email in support channel.

You can rest assured that this is the last mass pinkified event from UVD officially. Although it cause some great pain, but we have sort out and reorganize ALL textures now. While we progressing the identification, we are closing the door to the past slowly and moving forward.

Thank you for all your patience.

Blessing,
UVD blogmother


May 3, 2010

Mass Pinkified: UVD Server Clean Up

Hello everyone,


Today, we just nuke about 15% of our textures that are orphaned (uploaded from the old UVT system where there is no record on who upload them). DO NOT PANIC. If you own the original textures that just get mass pinkified, you can reupload them by yourself from your UVD account. Or if you have a list of textures get pinkified, you can contact us in the support mail with the proof of your ownership (aka your original texture file) and your name tag on your texture for identification. We can unpinkified them all at once.

We are humbly sorry for the inconvenience. This have to be done to keep the database organized before we release the sale tools for designer where you can shop with them properly. We are waiting any pinkified texture identification from you at support.


Blessing,
UVD blogmother


April 28, 2010

New Feature Released

Hello Designers,

I'm sure everyone has been waiting for the selling tools to be released. We humbly apologize for the long delay. We're expecting to release the tool this week or next week. We feel the need to do more testing to ensure the shopping system has as few flaws as possible.

In meanwhile, we have added some little features for you to enjoy before the big one:

Hopefully these new little things will keep you busy to get your catalogue entries neat before the selling tool kick in!

Blessing,
UVD blogmother


February 23, 2010

Designer Advanced Options: User Banlist

To give solution on the ongoing illegal texture code selling events, we offer designer advanced option to remove/ban specific users from using their textures, along with complete list of whoever grabbed their works. You can find the new tool on your user navigator box, or here.

Unfortunately there will be no end to code stealing. UVD can't offer a complete secure texture code sharing because we don't have legal authorization to access user's edit avatar page from Utherverse. So the most we can offer is the tools for the solution, the rest will be community effort to keep close eyes on the jungle and alert everyone when there is fire.

Blessing,
UVD blogmother


February 3, 2010

UVTStyle Catalogue Release!!

Hello everyone, time for an update. The new catalogue is RELEASED! Finally our services are back to everything we offered before - with many improvements. The selling tool will be release pretty soon, so all items in the catalogue will remain free until then. If you wish to set a price for your outfit in the future, please keep them "unpublished" until the feature is released.

New Texture Security System
In the light of the recent fraud events, we came up with a solution by making a copy of the texture for everyone who grabs it. Designers will get a list of people who purchase that item. If a user is found guilty of abusing the texture they grab, we/the designer themselves can nuke that one texture without having to disrupt other people who use the same texture. The texture will have a random code after the texture name so users cannot guess it.

You will also find the Vanessa Skin Set and the Real Female Skin from Nightshadow1 in the new catalogue. These are community textures, you do not need a UVD subscription to use them. Nighty didn't get the chance to decide to distribute his textures widely through UVT because of his absent status, but it's known widely by the public that he shared the texture freely for everyone. Since the majority of the community requests it, we decide to host until the majority says otherwise. Note: We are considering to host RudyVasalino's textures in UVTStyle as well. If you have his textures and want us to host them, please send them to our email. We will remove his textures from anyone's personal texture list very soon to avoid users taking advantage of his textures when the selling tool is released. Everyone CAN be a coordinator for his textures once we host them in our account.

We are also introducing UVTStyle iT! Fashion blog. Every week, we will put up a review of an interesting design. Check it out now to catch the latest style we spot on!

We are sooo in love with the new catalogue and can't wait to share with ya all. 'Nuff said, go perv it!

Blessing,
UVD blogmother


January 19, 2010

Catalogue News

New features released! Since there are a lot of changes in our system, we will release the new toys bit by bit to avoid confusion. In this release, there will be:

The catalogue viewing is still disabled. We have released the catalogue entry organizer tool first so everyone can participate in our development by re-organizing your catalogue information. The more entries you fix, the faster we can finish up the catalogue viewing. The reward program is still disabled and will be re-released along with the selling tool, so all the catalogue entries you make right now will be a regular entry.

Blessing,
UVD blogmother


January 6, 2010

Profile Account Name Change
Today we changed our Utherverse profile account name from UVTextures into UVDeviant. This change will not affect the billing system so rest assured that your subscription is fine, whether you did the payment before - during - or after the name changed.

Please notify your friends who also use our service so they will not miss-send the payment to the wrong account. There is an account "UVTexture" around, that is NOT ours. We do not held responsible for the payment to wrong account.

News: if you happen to find your new submitted textures turn into pink, please do read the use of "Expedite" before you use it. I know the word expedite means fast and sure it sounds so good, but this option only allow you to use your texture for 1 hour. This is for testing texture only, it'll get self-deleted and show as pink after it expired. If you want to keep your texture for long period in the server, please leave that checkbox alone.

We've generalized our texture submission system. All texture - private upload and catalogue entry, will needed to be uploaded through one texture submission page first before have more option. For catalogue submission, you will find an option in your texture list to wrap them all together and sent as catalogue entry. There will be no different submission channel for singular and catalogue entry. So if you want to submit a catalogue entry before our system is ready, you can start to do it now so your friends will able to see your design inworld.

Blessing,
UVD blogmother


January 2, 2010

Status Texture: Marked by Other Designer


If you get many status like that in your texture list, do not panic! We are still cleaning up our database here and the code, these status is still not work correctly, so ignore them for now! :)

And as if you submit textures around 1-2 weeks ago and found your texture is pinkified, this will be fix soon. More news about this one later.

That will be all for now, Happy New Year everyone! Hope you all enjoy this gift from all of us.

Blessing,
UVD blogmother


January 1, 2010
!!IMPORTANT NEWS!!
Beware paying for FREE items!

We aware that some people been taking advantage on the free items in our catalogue and re-post the codes on their own catalogue (or a display area), to sell them in a price they decided.

For some people, paying 10-20 rays for a nice outfit they see is not expensive at all. People like to look pretty, even as avatar. But they don't know that those designs are FREE to begin with by the designers, and this lack of information is what being taken advantage by the blood suckers. 10-20 rays maybe is not much, but if there is a price to pay for a work as appreciation, they should be all goes to the original designer, not the people who put the codes on their own catalogue/display area.

The solution for now is a temporary overwrite of the ripped textures with our Pinkified texture in the server until we fix the problem. If you log inworld and see yourself being Pinkified, do not panic. That means your beloved designer's work is protected from being ripped off now, and they will all be available after we sort out the security issue in the next release. So, be Pinkified with pride!

We do not support this "code selling" at all, and in the next release we determine to take care of this problem. If you would like to help us out, the best you can do is help us inform people as many as possible that those textures are FREE items from our catalogue, so they will know better to not pay for what they can get for free, while we working our magic from the background here.

Blessing,
UVD blogmother


January 1, 2010

New System, New Website!


To celebrate our reborn, every registered user will be given 30 days free subscription to try out our new system and get used around. Click the register button to join now!

Recently Utherverse 3D introduced a new texture storage system that put all clothing textures online, to be dynamically downloaded as needed by users in world. Now it no longer matters if you are a new U3D user and not using any third party custom texture distribution program, you are not required to download the files to your computer anymore in order to see custom textures! You just need to log in to the 3D world and everything will be loaded from the online resource server.

UVTexture has adapted to these changes. Our primary role now is to be the gate keeper to deliver your custom textures to the online server and let everyone see them in world. We have also taken this massive change as an opportunity to upgrade what we offer our users, to expand our services and provide more value to the U3D community. As you can see on this website, there are many changes that have been implemented now, and many more to come in the future. This blog-like homepage will be used for any news we release as a better form of communication.

What it is being released now:

What will NOT be released for now:

Please take your time to browse around and get used to the system. Hope you like the change!

Blessing,
UVD blogmother